Privacy Policy
Privacy Policy
Environmental Resources Australia Pty Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect and process the following types of personal information:
- Personal Identifiable Information (PII): This may include your name, contact information (email address, phone number), and billing address.
- Payment Information: Payment details for services provided.
- Project Details: Information related to projects, including site details, assessments, and reports.
- Communication Data: Correspondence, feedback, and any information you share with us through email, phone calls, or website interactions.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our services, including erosion and sediment control, environmental assessments, and consulting.
- To communicate with you regarding services, billing, and project updates.
- To comply with legal obligations and regulatory requirements.
- To improve our services, ensuring they meet your needs.
- To send promotional or informational materials, if you have consented to receive such communications.
3. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4. Disclosure of Your Information
We may share your personal data with:
- Third-party service providers who assist us in the operation of our business (e.g., payment processors, IT services).
- Regulatory authorities where required to comply with legal obligations.
- Legal obligations such as complying with court orders or protecting our rights.
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
5. Security of Your Information
We take the security of your personal data seriously and employ reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, loss, misuse, or alteration.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your user experience. These technologies collect information such as IP addresses, browser types, and browsing activities. You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access, correct, or delete your personal data.
- The right to withdraw consent where we process your data based on consent.
- The right to object to or restrict processing in certain circumstances.
If you wish to exercise any of these rights, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party sites that are not controlled or operated by us. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.